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Marketplace payouts

Platforms can use CashXChain to orchestrate payouts to sellers, contractors, creators, suppliers, or merchants across currencies and countries.

Platform account model

A platform can operate a master account and connected accounts for participants. Each connected account may have its own onboarding, risk, beneficiary, and payout configuration.

Payout workflow

  1. Onboard the connected account or beneficiary.
  2. Calculate payout amount in your platform.
  3. Request FX quote if needed.
  4. Submit payout batch or individual payment.
  5. Listen for webhook updates.
  6. Display status to the participant.
  7. Reconcile fees and payout records.

Batch payouts

Batch payout workflows are useful for marketplaces that pay many participants at once. A batch can contain multiple payment instructions, each with its own status and exception handling.

Compliance considerations

Platforms must collect accurate participant data and show required terms or disclosures where applicable. Regulated partners may require additional KYC/KYB information based on geography, volume, and payout method.

Best practices

  • Use connected account IDs consistently.
  • Do not combine unrelated participant funds without an approved structure.
  • Handle payout failures per recipient.
  • Provide clear status messages to participants.
  • Reconcile batch totals against individual payments.